Shipping & Returns

We offer free shipping on all bedding items within the continental United States for all orders. For customers outside the continental United States, additional shipping charges may apply. Please contact our customer service for more information. Once your order is placed, it will be processed and shipped within 1-2 business days. We use reliable shipping carriers to ensure your bedding items are delivered safely and on time. You will receive a tracking number via email once your order has been shipped, allowing you to track the progress of your delivery.

 

We offer a 30-day return policy for all bedding items. If you are not satisfied with your purchase, you may return it within 30 days of receiving the product for a full refund or exchange.

To initiate a return, please contact our customer service team, support@gainzzz.com and provide your order number and reason for return. The bedding items must be in their original packaging and in resalable condition to be eligible for a refund or exchange. Once we receive the returned items, we will inspect them and process your refund or exchange within 5 - 7 business days.  Returns to do not require the receiver's signature when shipping returns. 

Please note, we do have a restocking fee of 15% of the total refundable amount. 

Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. If you receive a defective or incorrect item, please contact our customer service team immediately, and we will arrange for a replacement or refund at no additional cost to you. Please refer to our website or contact our customer service for any additional information or specific inquiries regarding our shipping and return policies for bedding items.